Effective Date: November 16th, 2024

 

 

At Devine Construction Group ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our services or website, you consent to the practices described in this policy.

​

1. What Personal Information We Collect

We collect personal information that you voluntarily provide to us when you:

​

• Request a quote or consultation

• Hire us for construction or renovation services

• Contact us via phone, email, or our website

 

This information may include:

​

• Full name

• Address and job site location

• Email address

• Phone number

• Details about your project

• Billing and payment details

 

We may also collect non-identifying information through cookies or website analytics.

 

2. Why We Collect Your Information

We collect your personal information to:

​

• Communicate with you regarding your project

• Deliver construction, renovation, or consultation services

• Provide estimates and invoices

• Comply with legal and regulatory requirements

• Improve our services and website experience

• Send you updates or promotional communications (only with your consent)

 

3. Consent

We only collect, use, or disclose your personal information with your knowledge and consent, except where otherwise permitted or required by law.

You can withdraw your consent at any time by contacting us using the information provided below.

 

4. Disclosure of Personal Information

We may share your personal information with:

​

• Subcontractors or suppliers directly involved in your project

• Service providers who support our business operations (e.g., payment processors, email services)

• Government or regulatory bodies if required to do so by law

 

We do not sell or rent your personal information.

 

5. How We Protect Your Information

We use reasonable security measures (physical, organizational, and technological) to safeguard your personal information against unauthorized access, disclosure, or misuse.

Access to your information is restricted to authorized personnel only.

 

6. Your Rights

Under PIPEDA, you have the right to:

​

• Access your personal information held by us

• Request correction of inaccurate or incomplete data

• Withdraw consent to the use of your data (subject to legal or contractual obligations)

• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

 

To make a request, please contact us at the information provided below.

 

7. Cookies and Website Analytics

We may use cookies or similar technologies to improve user experience and analyze website traffic. You can modify your browser settings to refuse cookies.

 

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of these third parties.

 

9. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

 

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised effective date.

 

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

Devine Construction Group